Returns and Exchange Policy

Return Eligibility:

• Returns are accepted within 5 days from the date of delivery only for eligible products.

• Eligible reasons for return include:

• Defective or damaged items upon receipt (applicable for exchange only).

• Incorrect article received (applicable for exchange with the correct article only)

• Sizing issues (applicable for exchange only).

Exchange Eligibility:

• Exchange requests can be made within 7 days of receiving the order.

• Exchanges are applicable for sizing issues and defective/damaged items only.

• Exchange requests due to personal reasons will not be accommodated.

Return and Exchange Procedure:

• For returns or exchanges, contact Rogue Liberation's customer service team via email at info@rogueliberation within the specified time frames.

• Provide necessary details: order ID, reason for return/exchange, and supporting images/videos if applicable.

• Our team will review the request and provide further instructions within 24-48 hours.

• Images/videos are appreciated for processing returns/exchanges.

Return/Exchange Pickup:

• Reverse pickup will be arranged for eligible return/exchange requests.

• Customers need to ensure the product is packed securely to prevent damage during transit.

• If reverse pickup is unavailable in certain areas, customers will need to self-ship the package to our warehouse.

Refund Policy:

• We do not offer refunds of any sort. Please write to us at info@rogueliberation.com to take your case further. Our team will look into the situation and work to give you an apt solution. 

Cancellation Policy:

• Orders cannot be canceled once dispatched.

• If cancellation is requested before dispatch, refunds will be initiated per the refund policy.

Note:

• The original packaging and tags must accompany all returns/exchanges.

• Any signs of wear and tear, removal of tags, or misuse may void the return/exchange eligibility.

For any further queries or assistance, please reach out to info@rogueliberation.com